App: Safety Check Pro · Developer: The Trustee for Expedite Electrical Discretionary Trust (trading as Safety Check Pro) · Contact: support@safetycheckpro.com.au
You can delete your Safety Check Pro account and all of the data linked to it at any time. There are two ways to do it.
Note: the app works fully without an account. If you never signed in, nothing of yours is stored on our servers. Deleting the app from your device removes everything.
Option 1: delete it in the app (instant)
- Open the Safety Check Pro app and sign in.
- Go to Settings and tap your name at the top. That opens the Account page.
- Tap Delete account at the bottom of the Account page and confirm.
Your account and its cloud data are permanently removed straight away.
Option 2: email us
Send a request from your account's email address to support@safetycheckpro.com.au with the subject "Delete my account". We'll verify it's you and delete your account and data within 30 days (usually much sooner).
What gets deleted
When you delete your account, we permanently remove from our cloud:
- Your account record and email address
- Your name and business settings
- All reports you created that were synced, including their photos and signatures
- Any forms you built and your report customisations
If you are the owner of a team/business workspace, deleting your account also removes the business's synced reports from our cloud.
What stays, and for how long
- On-device data: anything held only on your phone stays on your phone until you delete the app. It is never on our servers.
- PDFs you already shared: reports you emailed or saved elsewhere are with whoever you sent them to and are not ours to delete.
- Billing records: subscription and payment records held by Apple, Google or Stripe are retained by those providers as required by law and their own terms. We do not store your card details.
- Backups: deleted data is removed from active systems immediately and purged from routine backups within 30 days.
Cancelling a subscription
Deleting your account does not automatically cancel a paid subscription bought through the App Store or Google Play. Manage or cancel those in your Apple or Google account settings. Web (Stripe) subscriptions can be cancelled from the dashboard or by emailing us.
Contact
Any questions about deleting your data: support@safetycheckpro.com.au